IGNOU BPAC 109 Important Questions With Answers English Medium
BPAC 109, offered by Indira Gandhi National Open University (IGNOU), dives into the principles and practices of managing public systems in an efficient and effective manner.
Course Structure:
- Block-1 Public Systems Management: Conceptual Framework and Contextual Setting
- Block-2 Governance
- Block-3 Public Systems Management Techniques
- Block-4 Public Systems Management: Emerging Perspectives
Q.1
Explain the concept and characteristics of public systems management.
IGNOU BPAC 109 Important Questions With Answers English Medium-Public Systems Management (PSM) is an integrative approach to
governing and administering public sector organizations, aimed at efficiently
managing complex systems to realize public policy objectives and deliver
essential services. PSM draws from various disciplines such as public
administration, management science, systems theory, and organizational behavior
to tackle the intricate challenges inherent in overseeing public sector
entities.
The concept of Public Systems Management embodies several key
features:
Systems Thinking: PSM adopts a holistic viewpoint, treating
public sector organizations as intricate systems comprised of interconnected
components. This approach involves understanding the relationships,
interdependencies, and dynamics within these systems to identify areas for
enhancement and optimize performance.
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Multidisciplinary Approach: PSM integrates insights and
methodologies from diverse fields including public administration, management,
economics, sociology, political science, and engineering. This
multidisciplinary perspective enables managers and policymakers to address
complex issues from various angles and craft comprehensive solutions.
Public Purpose Orientation: PSM is guided by the principle of
serving the public interest and advancing societal welfare. Public sector
organizations are tasked with fulfilling public policy objectives, addressing
societal needs, and providing vital services to citizens. Consequently, PSM
underscores the importance of aligning organizational endeavors with broader
public policy goals and societal priorities.
Performance Focus: PSM places a strong emphasis on performance management and accountability, striving to achieve tangible outcomes and results.
IGNOU BPAC 109 Important Questions With Answers English Medium-This entails establishing clear objectives, defining
performance metrics, monitoring progress, and assessing the effectiveness of
interventions. Performance-oriented strategies such as performance budgeting
and measurement are integral components of PSM.
Stakeholder Engagement: PSM recognizes the significance of
involving stakeholders, including citizens, elected officials, government
agencies, nonprofit organizations, and the private sector, in the management
and governance of public sector organizations. Effective stakeholder engagement
fosters transparency, accountability, collaboration, and inclusive
decision-making.
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Adaptability and Innovation: PSM advocates for adaptability and innovation in response to evolving circumstances, emerging challenges, and changing public needs.
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IGNOU BPAC 109 Important Questions With Answers English Medium-Public sector organizations must be flexible and
innovative, capable of adjusting strategies, structures, and processes to seize
opportunities and address new realities.
Ethical Leadership: PSM promotes ethical leadership and
values-based decision-making, emphasizing integrity, transparency, fairness,
and social responsibility. Ethical leadership is essential for building public
trust, maintaining organizational legitimacy, and upholding the public interest
in all aspects of governance and management.
Q.2
Explain the concept and tools of total quality management.
Q.3
‘The country’s socio-economic factors influence
the
functioning of public systems management.’ Elaborate.
Q.4
Write a note on the contextual uses of governance.
Q.5
Discuss the role of new technologies in public systems management.
Q.6
‘‘The features of the Indian Constitution broadly determine the environment in
which public systems operate.’’ Examine.
Q.7
‘‘Economic factors affect the nature, organisation and functioning of public
systems.’’ Elucidate
Q.8
Describe the principles of total quality management.
Q.9
Examine the changing perspectives of accountability
Q.10
Write a note on decision-making techniques.
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Q.11
“India’s socio-economic factors influence the structure and operations of
public systems management.” Elaborate
Q.12
Explain the concept and principles of total quality management.
Q.13
Discuss important responsive mechanisms in public systems management
Q.14
Examine the role of electronic governance and digital governance in public
systems management.
Q.15
Discuss the various types of accountability and its features under good
governance.
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