IGNOU BPAC 109 Important Questions With Answers English Medium

IGNOU BPAC 109 Important Questions With Answers English Medium

BPAC 109, offered by Indira Gandhi National Open University (IGNOU), dives into the principles and practices of managing public systems in an efficient and effective manner.

IGNOU BPAC 109 Important Questions With Answers English Medium

Course Structure:

  • Block-1 Public Systems Management: Conceptual Framework and Contextual Setting
  • Block-2 Governance
  • Block-3 Public Systems Management Techniques
  • Block-4 Public Systems Management: Emerging Perspectives

Q.1 Explain the concept and characteristics of public systems management.

IGNOU BPAC 109 Important Questions With Answers English Medium-Public Systems Management (PSM) is an integrative approach to governing and administering public sector organizations, aimed at efficiently managing complex systems to realize public policy objectives and deliver essential services. PSM draws from various disciplines such as public administration, management science, systems theory, and organizational behavior to tackle the intricate challenges inherent in overseeing public sector entities.

The concept of Public Systems Management embodies several key features:

Systems Thinking: PSM adopts a holistic viewpoint, treating public sector organizations as intricate systems comprised of interconnected components. This approach involves understanding the relationships, interdependencies, and dynamics within these systems to identify areas for enhancement and optimize performance.

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Multidisciplinary Approach: PSM integrates insights and methodologies from diverse fields including public administration, management, economics, sociology, political science, and engineering. This multidisciplinary perspective enables managers and policymakers to address complex issues from various angles and craft comprehensive solutions.

Public Purpose Orientation: PSM is guided by the principle of serving the public interest and advancing societal welfare. Public sector organizations are tasked with fulfilling public policy objectives, addressing societal needs, and providing vital services to citizens. Consequently, PSM underscores the importance of aligning organizational endeavors with broader public policy goals and societal priorities.

Performance Focus: PSM places a strong emphasis on performance management and accountability, striving to achieve tangible outcomes and results. 

IGNOU BPAC 109 Important Questions With Answers English Medium-This entails establishing clear objectives, defining performance metrics, monitoring progress, and assessing the effectiveness of interventions. Performance-oriented strategies such as performance budgeting and measurement are integral components of PSM.

Stakeholder Engagement: PSM recognizes the significance of involving stakeholders, including citizens, elected officials, government agencies, nonprofit organizations, and the private sector, in the management and governance of public sector organizations. Effective stakeholder engagement fosters transparency, accountability, collaboration, and inclusive decision-making.

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Adaptability and Innovation: PSM advocates for adaptability and innovation in response to evolving circumstances, emerging challenges, and changing public needs. 

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IGNOU BPAC 109 Important Questions With Answers English Medium-Public sector organizations must be flexible and innovative, capable of adjusting strategies, structures, and processes to seize opportunities and address new realities.

Ethical Leadership: PSM promotes ethical leadership and values-based decision-making, emphasizing integrity, transparency, fairness, and social responsibility. Ethical leadership is essential for building public trust, maintaining organizational legitimacy, and upholding the public interest in all aspects of governance and management.

Q.2 Explain the concept and tools of total quality management.

Q.3 ‘The country’s socio-economic factors influence

the functioning of public systems management.’ Elaborate.

Q.4 Write a note on the contextual uses of governance.

Q.5 Discuss the role of new technologies in public systems management.

Q.6 ‘‘The features of the Indian Constitution broadly determine the environment in which public systems operate.’’ Examine.

Q.7 ‘‘Economic factors affect the nature, organisation and functioning of public systems.’’ Elucidate

Q.8 Describe the principles of total quality management.

Q.9 Examine the changing perspectives of accountability

Q.10 Write a note on decision-making techniques.

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Q.11 “India’s socio-economic factors influence the structure and operations of public systems management.” Elaborate

Q.12 Explain the concept and principles of total quality management.

Q.13 Discuss important responsive mechanisms in public systems management

Q.14 Examine the role of electronic governance and digital governance in public systems management.

Q.15 Discuss the various types of accountability and its features under good governance.



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