IGNOU BCOS 184 Important Questions With Answers English Medium
IGNOU BCOS 184 Important Questions With Answers English Medium-BCOS 184 E-Commerce is another skill enhancement course
offered in the 4th semester of the B.Com program under the CBCS scheme.
Course Structure:
- Block-1 Basics of E-commerce
- Block-2 E-Payment Systems
- Block-3 Website Development and Hosting
- Block-4 Cyber Security and IT Act
- Block-5 Online Portal and Application
Q.1
What do you mean by business model ? Explain the key elements of a business
model .
IGNOU BCOS 184 Important Questions With Answers English Medium-A business model constitutes the foundational framework that
outlines how an organization creates, delivers, and captures value. It serves
as a blueprint guiding strategic decisions and operational activities,
delineating the essential components necessary for a business to thrive in its
chosen market. Let's explore the key elements that together comprise a
comprehensive business model:
1. Value Proposition: At the core of any business model lies
the value proposition, representing the unique offering or benefit that a
company provides to its customers. It articulates the reasons why customers
should choose the company's products or services over alternatives available in
the market. A compelling value proposition addresses customer needs, solves
their problems, or fulfills their desires in a distinctive and appealing
manner.
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2. Customer Segments: Identifying and understanding the
distinct groups of individuals or organizations that a business targets with
its offerings are essential for effective customer segmentation. This allows
the company to tailor its value proposition, marketing strategies, and
distribution channels to cater to the specific needs and preferences of
different customer segments.
3. Channels: Channels refer to the various avenues through
which a company reaches and interacts with its customers to deliver its value
proposition. These channels may include physical storefronts, online platforms,
direct sales teams, third-party distributors, or a combination thereof.
Selecting and managing channels effectively is crucial for ensuring seamless
customer experiences and maximizing accessibility.
4. Customer Relationships: Fostering positive and enduring
relationships with customers is critical for building loyalty, trust, and
repeat business. Whether through personalized services, self-service platforms,
community engagement, or other means, the type of interactions and engagements
that a company establishes and maintains with its customers contribute
significantly to its overall success.
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5. Revenue Streams: Revenue streams encompass the various
sources of income generated by a business as a result of delivering value to
customers. These may include product sales, subscription fees, licensing
agreements, advertising revenue, or other monetization strategies. Diversifying
revenue streams helps mitigate risks and ensures sustainable revenue generation.
6. Key Resources: Key resources encompass the assets,
capabilities, and infrastructure required to deliver the value proposition and
operate the business effectively. These may include physical assets like
manufacturing facilities, intellectual property, human capital, technology
platforms, and strategic partnerships. Identifying and allocating resources
optimally is crucial for maximizing efficiency and competitiveness.
7. Key Activities: Key activities represent the core operational tasks and processes that a company must undertake to execute its business model successfully.
IGNOU BCOS 184 Important Questions With Answers English Medium-These activities may include product development,
manufacturing, marketing and sales, distribution, customer service, and ongoing
innovation. Streamlining and optimizing key activities enable the company to
deliver value efficiently and maintain a competitive edge.
8. Key Partnerships: Strategic alliances, collaborations, or
relationships with other entities can enhance a company's value proposition or
strengthen its competitive position. Key partnerships may involve suppliers,
distributors, technology providers, research institutions, or complementary
businesses. Cultivating mutually beneficial partnerships unlocks synergies,
accelerates growth, and mitigates risks.
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9. Cost Structure: Understanding and managing the various
expenses incurred in operating and delivering the value proposition is
essential for financial sustainability. These costs may include fixed costs
(e.g., rent, salaries, utilities) and variable costs (e.g., raw materials,
marketing expenses, distribution costs). Effective cost management contributes
to achieving profitability and long-term viability.
10. Innovation and Adaptability: A business model's ability to evolve and adapt to changing market dynamics, customer preferences, and technological advancements is crucial for long-term success.
IGNOU BCOS 184 Important Questions With Answers English Medium-Embracing
innovation and fostering a culture of continuous improvement enable the company
to stay relevant, competitive, and resilient amidst evolving business landscapes.
Q.2
What do you mean by e-Commerce ? Differentiate between e-Commerce and
Traditional Commerce. What is the impact of cyber security on e-Commerce ?
Q.3
What is Cyber Security ? Discuss the seven trends in Cyber Security.
Q.4
What are the different types of Electronic Payment Systems ? Explain each of
them.
Q.5
Distinguish between B2B and B2C, with the help of a suitable example for each.
What are the advantages and disadvantages of both i.e. B2B and B2C e-Commerce ?
Q.6
Digital signatures are more authentic than Electronic Signatures.
Q.7
What do you mean by e-Governance ? How do you differentiate between
e-Government and eGovernance ?
Q.8
How do you define the term “Website” ? Throw light on various types of
websites.
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Q.9
Explain the term „Operating System‟. Distinguish between „Linux‟ and „Windows‟ with
the help of an example.
Q.10
Cyber crime is regulated by Cyber Laws or Internet Laws
Q.11
Electronic proof can be found in the form of data on computer storage media not
apparent to the regular person.
Q.12
The main aim of cyber security is to help in making the business more
successful
Q.13
AI and IOT will transform both the internet and the global economy.
Q.14
E-Financial services are an essential tool for economic growth.
Q.15
Cyber security is the protection of computer systems from theft or damage to
their hardware/software.
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