Q. Discuss the terms need, want and demand. Why these terms assume significance for every marketers/business. Discuss.
1. Introduction to Consumer Behavior Concepts
- Definition of Need, Want, and
Demand: Briefly define each term and
introduce their interrelationship in marketing.
- Importance in Marketing: Explain why understanding these concepts is critical
for developing effective marketing strategies.
2. Detailed Exploration of Need, Want, and Demand
- Need:
- Explore the concept of needs
as fundamental human requirements essential for survival or psychological
well-being (e.g., food, shelter, safety, belonging).
- Distinguish between different
types of needs (e.g., physiological, safety, social, esteem, and
self-actualization as per Maslow's hierarchy).
- Want:
- Define wants as desires that
arise when individuals seek specific ways to satisfy their needs. For
example, a need for food might translate into a want for a specific
cuisine.
- Discuss cultural, social, and
personal factors shaping wants, highlighting how wants vary across
different societies and age groups.
- Demand:
- Define demand as a want backed
by purchasing power, reflecting consumers’ ability and willingness to pay
for a product.
- Discuss the factors
influencing demand, such as price, consumer income, and perceptions of
value.
3. Significance of Need, Want, and Demand for Marketers
- Identifying Customer Needs:
- How marketers can identify
basic needs that their product or service can address.
- Techniques like market
research, customer surveys, and focus groups.
- Shaping Consumer Wants:
- Role of branding, advertising,
and product design in shaping consumer wants.
- Case studies or examples
showing how brands have created wants through positioning (e.g., Apple,
Coca-Cola).
- Creating and Sustaining Demand:
- Discuss pricing strategies,
product quality, and consumer engagement as ways marketers can generate
demand.
- Examine tactics used to
increase demand over time, including loyalty programs, discounts, and new
product launches.
4. Strategic Implications for Businesses
- Market Segmentation and
Targeting:
- How businesses use knowledge
of needs, wants, and demands to segment their markets and tailor
marketing campaigns to different consumer groups.
- Product Development and
Innovation:
- Use of needs and wants to
inform product innovation and development.
- Case studies illustrating
companies that identified unmet needs or desires and introduced
innovative products to meet these gaps.
- Pricing Strategy:
- Discussion on the role of
demand in setting prices and how understanding demand elasticity helps
businesses maximize revenue.
- Customer Relationship
Management (CRM):
- How companies track and
analyze consumer needs, wants, and demand trends to build stronger
relationships.
5. The Psychological and Social Aspects of Needs, Wants, and
Demand
- Behavioral Economics:
- Insights from behavioral
economics on how consumers make decisions about needs and wants, and the
concept of "perceived need" in the modern marketplace.
- Social Influence and Trends:
- The role of social media and
influencers in creating wants and amplifying demand.
6. Challenges Marketers Face in Addressing Needs, Wants, and
Demand
- Shifts in Consumer Behavior:
- Discuss how shifts in the
economy, technology, and culture affect consumer needs, wants, and
demand.
- Ethics in Marketing:
- Consideration of ethical
concerns in stimulating demand, especially when dealing with vulnerable
consumer groups (e.g., children, elderly).
7. Conclusion
- Summing Up:
- Recap the importance of
understanding needs, wants, and demand.
- Final thoughts on the
implications for businesses and marketers in today’s competitive
landscape.
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