IGNOU MPA 013 Important Questions With Answers English Medium
IGNOU MPA 013 Important Questions With Answers English Medium-MPA 013 Public Systems Management based on my understanding,
MPA-013 Public Systems Management seems to be a course offered as part of the
Master of Public Administration (MPA) program at Indira Gandhi National Open
University (IGNOU), but it might also be available in other institutions.
Course
Structure:
- Unit 1: Public Systems Management: Concept, Nature, Scope and Characteristics
- Unit 2: Distinctiveness of Public Systems Management
- Unit 3: Public Systems Management: Constitutional Context
- Unit 4: Public Systems Management: Political Context
- Unit 5: Public Systems Management: Socio-economic Context
- Unit 6: New Technologies and Public Systems Management
- Unit 7: Concept of Governance: An Introduction
- Unit 8: Governance: Role of Bureaucracy and Political Executive
- Unit 9: Governance: Role of the Legislature and the Judiciary
- Unit 10: Inter-governmental Relations in the Process of Governance
- Unit 11: Financial Management
- Unit 12: Materials/Logistics Management
- Unit 13: Strategic Management
- Unit 14: Key Management Tools
- Unit 15: Management Information System
- Unit 16: Work Measurement
- Unit 17: Selective Market Techniques
- Unit 18: Future Designing Techniques
- Unit 19: Accountability
- Unit 20: Responsiveness in Public System Management
Q.1 Examine the changing nature of public service.
The transformation of public
service is a complex and dynamic process influenced by various factors,
including societal changes, technological advancements, and evolving citizen
expectations. This evolution encompasses shifts in the role, structure, and
delivery mechanisms of public service, presenting both opportunities and
challenges in the contemporary landscape.
IGNOU MPA 013 Important Questions With Answers English Medium-Historically, public service was primarily associated with government bureaucracy, focusing on core functions like law enforcement, education, and healthcare. However, as societies have become more intricate and interconnected, the scope of public service has expanded.
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Governments are now increasingly involved in addressing diverse
issues such as environmental sustainability, social justice, and economic
development, reflecting a broader and more comprehensive approach to
governance.
IGNOU MPA 013 Important Questions With Answers English Medium-This broadened role is a response
to changing citizen expectations, with people seeking a more responsive and
inclusive form of governance. Participatory democracy and the rise of social
media have empowered citizens to engage directly with government entities,
leading to a shift towards a more citizen-centric approach. Transparency,
accountability, and responsiveness to the needs and aspirations of the public
have become central tenets of modern public service.
In addition to changes in its role,
the structure of public service has undergone significant transformations. The
traditional hierarchical bureaucratic model is giving way to more agile and
collaborative structures. This shift is driven by the imperative for faster
decision-making in an increasingly fast-paced world. Governments are adopting
flatter organizational structures, integrating digital technologies, and
fostering a culture of innovation to enhance their effectiveness.
IGNOU MPA 013 Important Questions With Answers English Medium-Technological advancements play a
pivotal role in reshaping public service. The digital revolution has not only
transformed internal government operations but has also revolutionized service
delivery mechanisms. E-governance initiatives, online service portals, and
digital communication channels have streamlined processes and improved the
accessibility of public services. However, this digital transformation also
introduces challenges, including concerns about data security, privacy, and the
potential exclusion of segments of the population due to the digital divide.
The evolving nature of public
service is also evident in the changing methods of service delivery.
Traditional government offices are increasingly complemented, and in some cases
replaced, by online platforms and mobile applications. This shift towards
digital service delivery enhances convenience for citizens, allowing them to
access government services at their convenience. Nevertheless, ensuring
inclusivity and accessibility for all citizens, including those with limited
digital literacy, remains a significant challenge.
Collaboration and partnership have
become defining features of contemporary public service. Governments are
recognizing the importance of engaging with non-governmental organizations
(NGOs), the private sector, and community-based organizations to address
complex challenges. Public-private partnerships (PPPs) have gained prominence
as a means to leverage the strengths of both sectors and enhance the efficiency
of service delivery.
Despite these positive changes, the
evolving nature of public service presents challenges. Governments must adapt
to the rapid pace of technological advancements, a task often hindered by the
inertia of traditional bureaucratic structures. Additionally, ensuring the
cybersecurity of digital systems and protecting sensitive citizen data poses an
ongoing challenge in the digital era.
Meeting the growing expectations of
citizens within constrained budgets is another critical challenge. The demand
for high-quality public services is rising, but fiscal limitations necessitate
innovative approaches to resource allocation, focusing on outcomes rather than
inputs.
The changing nature of public
service is also intertwined with the global landscape. Global challenges such
as climate change, pandemics, and migration require international cooperation
and coordination. Public servants now need to navigate complex global issues
and collaborate with counterparts from different countries and regions,
demanding a shift in mindset and the development of diplomatic and
intercultural competencies.
Moreover, the emphasis on diversity
and inclusion has become central to the evolving public service landscape.
Governments increasingly recognize the value of a diverse workforce that
mirrors the demographic composition of the society it serves. This recognition
extends beyond symbolism, as diverse teams are proven to be more innovative and
better equipped to understand and address the diverse needs of the population.
Q.2 Analyse the major maladies of Public Systems
Management.
Q.3 Explain the constitutional environment in which public
systems operate in India
Q.4 Discuss the role of new technologies in Public Systems
Management.
Q.5 Describe the various forms of governance.
Q.6 Discuss the various types of information systems.
Q.7 Elaborate the important ways through which the efficiency
and productivity of public systems can be increased.
Q.8 Describe the important mechanisms for responsiveness in
Public Systems Management.
Q.9 Explain the concept and scope of public systems management.
Q.10 ‘Economic factors affect the nature, organisation and
functioning of public systems.' Discuss.
Q.11 Highlight the contextual uses of governance.
Q.12 Analyse the role of legislature in governance.
Q.13 Analyse the social factors that affect the organisation
and working of Public Systems Management in India.
Q.14 Explain the concept of governance and briefly examine its
various forms.
Q.15 Discuss the concept and objectives of work measurement.
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