BEGAE-182 English Communication Skills Solved Assignment 2025-2026
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BEGAE-182 English Communication Skills
Max. Marks: 100
Answer all questions.
1. What is non-verbal
communication? Discuss the various kinds /modes of non-verbal communication. 10
2. Discuss the
socio-psychological barriers to communication. Suggest ways to overcome them.
10
3. Prepare a 5-minute
presentation on how to prepare for a job interview. 10
4. What do you understand by
visual aids? Suggest areas where it is advisable to use visual aids. How do
visual aids help the presenter to perform effectively? 10
5. It is important to be a good
listener while in a meeting so as to respond to the views of the other
participants and to articulate your own opinions. Listening carefully will
enable you to ask questions and seek clarification about what you do not
understand. Suggest ways how one can be an active participant in a meeting?
List a few etiquette to be observed while in a meeting. 10
6. What are the four levels of
comprehension? Mention any two interpretive abilities with examples. 10
7. Write short notes on : 10
A. regression
B. subvocalising
C. Creative reading
D. critical reading.
8. You are the manager of
"Vikas Bank" in Gurugram. One of your valued customers, Ms. Ananya
Sharma (account number ending in 7890), has recently incurred a ₹500 penalty
due to an insufficient balance in her savings account. While the bank policy
requires charging this fee, you want to ensure Ms. Sharma feels appreciated and
understood, not just penalised. Write a formal letter from the bank manager to
Ms. Ananya Sharma. Your letter should clearly state the reason for the charge,
the amount, and when it was applied. However, the overall tone should be
friendly, understanding, and reassuring, emphasising the bank's commitment to
her financial well-being and offering assistance if needed. 10
OR
You are the Customer
Relationship Head at "Connect India Broadband." You have a
long-standing customer, Mr. Rakesh Kumar (account number CI-2023-555), who has
generally been very reliable. However, his internet bill has been outstanding
for the past three consecutive months. While you want to maintain a positive
relationship, it's crucial to inform him that continued non-payment will,
unfortunately, lead to service disruption. Write a letter to Mr. Rakesh Kumar.
Begin by highlighting his long-standing loyalty and the quality of your
service. Then, subtly and positively (without explicitly stating "you
haven't paid"), inform him about the outstanding balance for the last
three months. Gently explain the importance of timely payments for -3-
uninterrupted service and politely request him to clear his dues to continue
enjoying their services. Avoid a threatening or demanding tone; instead, aim
for helpful and understanding, while still conveying the seriousness of the situation.
10
9. Imagine three young
entrepreneurs, Rohan, Sameera, and Arjun, are having a casual breakfast at a
new eco-friendly cafe in Bengaluru. They're discussing the challenges and
opportunities facing India. The discussion unfolds as follows : 20
Rohan and Sameera are strong
advocates for prioritising environmental sustainability, even if it means
slowing down certain aspects of rapid industrial growth. They argue that
India's future depends on urgent action regarding climate change, pollution,
and resource depletion, citing the severe impact on public health and
agriculture. They believe in stricter environmental regulations and investing
heavily in renewable energy and sustainable practices.
Arjun, while acknowledging
environmental concerns, emphasises the immediate need for robust economic
development and job creation, especially in rural areas. He argues that poverty
alleviation and improving living standards for a vast population sometimes
necessitate compromises on environmental fronts in the short term. He believes
that with a stronger economy, India will eventually have more resources to
invest in environmental protection.
The conversation then shifts to
the role of local communities in development projects. Sameera and Arjun find
common ground here. They both believe that involving local communities in the
planning and execution of development projects (be it infrastructure, industry,
or environmental initiatives) is crucial for their success and long-term
sustainability. They argue against top-down approaches that often neglect local
needs and knowledge.
Rohan, however, has a slightly
different perspective. While he agrees on community involvement, he also
highlights the necessity of strong, centralised government policies and expert
guidance to ensure largescale, impactful changes, particularly in areas like
national infrastructure and major environmental protection programs. He worries
that relying solely on local initiatives might lead to fragmented efforts and
slow progress on critical national issues.
The Group Discussion Question:
Considering the varied
perspectives of Rohan, Sameera, and Arjun, and drawing upon your insights,
prepare a Group Discussion on the topic: "In the context of India's
development, how can a balance be achieved between rapid economic growth and
environmental sustainability? Discuss the roles of government, industry, and
local communities in fostering a development model that is both prosperous and
environmentally responsible."
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