Q. Define the term consumer
motive. Do the psychogenic motives have superiority over the physiological
ones? Use examples to justify your answer.
A consumer motive
refers to the underlying reasons or psychological drivers that influence individuals
to make purchasing decisions. These motives can be varied and complex, ranging
from basic needs for survival to deeper emotional and psychological desires.
Consumer motives are fundamental to understanding consumer behavior, as they
help marketers and businesses design products, services, and marketing
strategies that align with the needs and desires of potential customers. These
motives are generally categorized into two broad types: physiological motives
and psychogenic motives.
Physiological
Motives are rooted in the basic
human needs necessary for survival and physical well-being. These needs are
considered essential and biological, such as hunger, thirst, the need for
shelter, and the need for clothing. Physiological motives drive purchases
related to food, water, medicine, housing, and other basic necessities. These
motives are generally straightforward and easy to understand because they are
universal across all humans.
For example, when
a consumer buys a meal at a restaurant, the physiological motive driving the
decision is hunger. Similarly, when a person purchases a bottle of water, the
motive is thirst. Products like clothing, furniture, or medicine also fulfill
physiological needs by providing warmth, safety, and health. These are often
seen as primary or fundamental consumer motives because they are crucial for
survival.
Psychogenic
Motives, on the other hand, are
related to emotional, social, and psychological needs. These needs go beyond
mere survival and encompass desires for self-expression, social acceptance,
status, and personal fulfillment. Psychogenic motives are typically more
complex and subjective than physiological motives because they are influenced
by an individual's emotions, cultural background, societal norms, and personal
aspirations. Consumers driven by psychogenic motives might purchase products
not necessarily because they are essential for survival, but because they
symbolize something deeper, such as prestige, self-image, or belonging.
For example, a
person might purchase an expensive luxury car, not out of a need for
transportation, but because they desire to convey status, success, and
exclusivity. Similarly, someone might buy the latest smartphone, not because it
is needed for communication, but because owning the latest technology aligns
with their desire to be seen as modern, fashionable, or in tune with the
trends. Fashion, beauty products, gadgets, and social experiences are often
driven by psychogenic motives, as they allow individuals to fulfill a range of
psychological needs, such as self-esteem, social acceptance, and personal
identity.
Do Psychogenic Motives Have Superiority Over Physiological Motives?
The question of
whether psychogenic motives have superiority over physiological ones is a
complex one, and it depends on the context and the nature of the consumer's
needs at a given time. While physiological motives are fundamental to survival,
psychogenic motives play a crucial role in modern consumer behavior,
particularly in developed societies where basic needs are largely met. In many
cases, psychogenic motives can take precedence over physiological ones,
especially when individuals are operating in a socially driven,
consumer-oriented environment where emotional and social fulfillment plays a
more significant role than basic survival needs.
One argument for
the superiority of psychogenic motives is that in affluent societies, many
people have already satisfied their physiological needs. This has led to a
shift in consumer behavior, where individuals increasingly purchase products
based on desires that are emotional, social, or self-expressive, rather than
out of necessity. Once physiological needs are sufficiently met, consumers are
free to pursue products that cater to their higher-level psychological desires,
such as belonging to a particular social group, demonstrating wealth, or
achieving personal fulfillment.
Consider the
example of luxury items like high-end fashion brands or designer handbags.
These products are not necessary for survival; they do not fulfill a basic
physiological need. However, for many consumers, these items represent social
status, exclusivity, and a sense of self-worth. The act of purchasing such
products is driven by psychogenic motives, which reflect the consumer's desire
for recognition, admiration, and self-expression. In this case, the consumer is
prioritizing psychological fulfillment over physiological needs. This shift is
particularly evident in modern society, where people often derive a sense of
purpose and identity from what they own and how they are perceived by others.
Similarly, social
media platforms have transformed consumer behavior, where individuals purchase
products or services to maintain or enhance their social image. Psychogenic
motives like the desire to gain followers, receive likes, or fit in with a
particular group can drive consumer decisions, even for items that do not have
a direct functional need. A person might buy a trendy new outfit or a certain
type of beverage primarily to fit in with their social circle, rather than
because they are hungry or need clothing. Here, psychogenic motives take
precedence, as the individual's need for social acceptance or identity becomes
more important than fulfilling a basic physiological requirement.
That being said,
there are instances where physiological motives can still be dominant,
especially when basic survival or physical well-being is at risk. In situations
where people are struggling to meet their physiological needs, such as during
times of economic hardship, scarcity, or in underdeveloped regions, consumer behavior
tends to prioritize food, shelter, and medical care. During such times,
psychological and social motives may take a backseat to the more immediate need
to fulfill physiological survival needs.
For example, a
person living in a developing country, where access to clean water and basic
nutrition is limited, will prioritize purchasing food and clean water over
buying luxury items or status symbols. Similarly, in times of personal health
crises, such as illness or injury, consumers may prioritize medical products
and healthcare services over discretionary purchases. In these scenarios,
physiological motives are clearly more important because they are essential for
survival and well-being.
In conclusion,
while both physiological and psychogenic motives play a vital role in consumer
behavior, their relative importance depends on the specific circumstances. In
developed societies, where physiological needs are mostly satisfied,
psychogenic motives often take precedence as individuals seek fulfillment
beyond basic survival. However, in contexts where physiological needs are unmet
or threatened, physiological motives remain dominant. Understanding the
interplay between these motives is crucial for marketers and businesses, as it
allows them to tailor their strategies to address the evolving needs and
desires of consumers.
0 comments:
Note: Only a member of this blog may post a comment.